1. Provider and contact
Eventnado is provided by 9ne.pl Jarosław Staroń, Polish Tax ID 8942787122, ul. Starobielawska 32a, 54-061 Wrocław, Poland (the “Provider”). Contact, complaint and notice address: contact@eventnado.com.
These Terms are made available free of charge before the contract is formed, in a format that can be saved and reproduced. The current version is linked from every public Eventnado page.
2. Definitions
- Platform — the eventnado.pl and eventnado.com websites and the organizer dashboard.
- User — a visitor or an account holder.
- Organizer — a person or entity creating an organization or event on the Platform.
- Attendee — a person registering for an event or club, or using an invitation.
- Content — information, files, images, descriptions, forms and other material submitted to the Platform.
- Pilot — the current free, limited-scale service phase.
3. Free pilot scope
The Platform supports event creation and publication, registrations, attendee lists, tasks, documents, communications, clubs, check-in and compliance workflows. A feature may depend on the user role, organization configuration and pilot stage.
Production PayU payments and charges collected through Eventnado are disabled. Enabling them will require separate rules, pricing information and, where required, renewed acceptance.
Eventnado supplies software tools. It is not the event organizer, ticket seller or a party to the contract between an Organizer and an Attendee unless a specific page expressly says otherwise.
4. Technical requirements
You need an internet-connected device, a current JavaScript-capable browser, cookies required for sign-in and an active email address. Camera, QR, file and printing features require the appropriate device permissions. Users are responsible for updates, device security and keeping credentials confidential.
5. Account and contract
The contract is formed when a User, after receiving these Terms, completes registration and signs in for the first time or accepts an organization invitation. Account data must be accurate and access is personal. Passwords and other users’ accounts must not be shared.
A consumer may withdraw from a distance contract within 14 days unless a statutory exception applies. The statement may be sent to contact@eventnado.com. Starting the free service immediately after registration does not create a charge for the period before withdrawal.
The contract can be terminated at any time through Complaints and account deletion. Deleting a member account does not necessarily delete the organization or event data controlled by the Organizer.
6. Acceptable use
Users and Organizers must comply with law, good practice and third-party rights. In particular, they must not:
- submit illegal, fraudulent, defamatory, infringing or unlawfully collected Content;
- impersonate others, publish fictitious events or mislead recipients;
- bypass permissions, limits, security controls, tenant isolation or access controls;
- overload the service, distribute spam, malware or harmful files;
- add special-category data unless it is necessary, lawful and covered by an appropriately configured process.
The Organizer is responsible for the event’s legality, permits, attendee terms, form content, lawful bases for attendee data, communications and data-subject rights. Platform checklists and compliance information are organizational support and do not replace advice tailored to a specific event.
7. Content and intellectual property
Users retain their rights in Content and grant the Provider a non-exclusive, royalty-free licence only to store, process, back up, display and technically distribute it as required by the selected feature. The licence ends when Content is deleted, subject to backup rotation and legal retention duties.
Users confirm that they may submit Content and choose its visibility. Public Content may be indexed by search engines and shared by recipients.
8. Illegal content and moderation
Content can be reported electronically through Report illegal content. A notice should identify the exact location, explain the legal basis, include contact details and contain a good-faith statement.
The Provider may limit visibility, disable access or remove Content or an account where required by law, needed for security or justified by a breach of these Terms. Where possible, the affected party receives the reasons and an appeal route. Appeals can be sent to contact@eventnado.com with the case reference.
9. Personal data
The Privacy Policy covers account and Platform operation data. When an Organizer uses the Platform to process attendee data for its own purposes, the Data Processing Agreement applies. The Organizer remains controller and the Provider acts as processor within the agreed scope.
10. Availability, changes and security
The Provider maintains security controls, monitoring and backups appropriate to the pilot, but does not promise uninterrupted availability or a specific SLA. Planned maintenance is scheduled outside typical usage where possible. Failures and threats may require immediate feature restrictions.
The Pilot may be developed, restricted or ended. Material changes affecting User rights will normally be announced at least 14 days in advance. A change required by law or security may take effect sooner.
11. Complaints
Complaints may be sent to contact@eventnado.com. Include the account email, issue, occurrence date, requested resolution and, if available, the organization or event identifier. We acknowledge receipt and respond within 14 days; if more information is required, we identify what is missing.
The full procedure, withdrawal route and deletion process are available under Complaints and account deletion.
12. Liability
The Provider is liable under mandatory law. Nothing in these Terms limits consumer rights or liability that cannot legally be excluded. Organizers remain responsible for their events, operational decisions and Content. The Provider is not liable for third-party acts, the User’s connectivity or decisions made from compliance information without case-specific verification.
13. Suspension and termination
Access may be restricted where needed to address a threat, legal or contractual breach, failure to cooperate with remediation, or protection of other users. Where the situation allows, the User can explain the matter and export data before permanent closure.
After termination, data is deleted or anonymized under the retention rules, except where it is needed for legal obligations, claims, security or audit-log integrity.
14. Final terms
Polish law applies without depriving a consumer of mandatory protection in their country of habitual residence. Consumer disputes may also be handled out of court through competent bodies listed by the Polish Office of Competition and Consumer Protection. The right to bring a court claim remains unaffected.
This version applies from 11 August 2026. Archived versions are available on request. The main regulatory sources are Polish electronic services and consumer law, the GDPR and the Digital Services Act.